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Root Cause Analysis Concepts and Best Practices for IT ...

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Root Cause Analysis Concepts and Best Practices for IT ...

Root Cause Analysis Concepts and Best Practices for IT Problem Managers ... The problem management component of the Information Technology Infrastructure Library (ITIL)1 ... how do I know what the root cause is?

http://www.sologic.com/sites/default/files/Root-Cause-Analysis-Best-Practices-for-IT-Problem-Managers-Indust-Engin-April-2010.pdf

Date added: February 8, 2013 - Views: 68

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Root Cause Analysis Template - Mind Tools

information about Root Cause Analysis, visit www.mindtools.com/rs/RCA. Issue Likely Root Cause Possible Solutions Description Source Criticality Description Likelihood Information Description Risks Measure of Success Level (High ... Root Cause Analysis Template Created Date:

http://www.mindtools.com/pages/article/worksheets/RCAtemplate.pdf

Date added: November 20, 2011 - Views: 817

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Still trying to figure out what went wrong?

Root Cause Analysis for IT Incidents Investigation ... to Information Technology discipline. ... time, the root causes identified across the population of occurrences can be used to target major opportunities for improvement.

http://hosteddocs.ittoolbox.com/GJ102105.pdf

Date added: November 25, 2011 - Views: 90

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Root Cause Analysis - McCombs School of Business

identify or if the root cause has been identified. With the root cause identified, ... Information technology specialists must always ask themselves, ... Root Cause Analysis Template Root Cause Analysis for ASTA

http://www2.mccombs.utexas.edu/courses/mis374/Resources/RootCauseAnalysis/RootCauseAnalysisReading.pdf

Date added: March 16, 2013 - Views: 15

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ROOT CAUSE ANALYSIS - Clark County School District

Improvement > Templates and Resources >2012 CCSD School Improvement Template. Assessment, Accountability, ... technology competencies collaboration evaluation ... Modalities of Root Cause: Although root cause analysis is most frequently used

http://ccsd.net/resources/aarsi-school-improvement/pdf/planning/school-improvement-planning-basics-root-cause-analysis.pdf

Date added: June 18, 2012 - Views: 42

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Root Cause Analysis - QSEN

Root Cause Analysis: A Creatvie Teachni g Tool ... To use Information and Technology to manage knowledge & support decision-making. Error reduction. Data-base for quality. Evidence Based Practice ... template for use in complex situations. ...

http://www.qsen.org/docs/2012_conference/QSEN_2012_Hodges.pdf

Date added: July 15, 2013 - Views: 6

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Getting Root Cause Analysis to Work for You

Getting Root Cause Analysis to Work for You Alexander (Sandy) Dunn Director, Assetivity Pty Ltd Webmaster, Plant Maintenance Resource Center ... Information Technology background, then the solutions are likely to have something of an IT or systems flavour to them.

http://www.plant-maintenance.com/articles/Getting_Root_Cause_Analysis_to_Work_for_You.pdf

Date added: January 28, 2012 - Views: 15

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Using Root Cause Analysis to Reduce Falls in Rural Health ...

Using Root Cause Analysis to Reduce Falls in Rural Health Care Facilities Patricia Ruddick, RN, MSN; Karen Hannah, MBA; ... PSIC, including the project manager for the AHRQ Health Information Technology (HIT) Implementation Grant, ...

http://www.ahrq.gov/downloads/pub/advances2/vol1/Advances-Ruddick_61.pdf

Date added: February 21, 2012 - Views: 38

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Understanding Root Cause Analysis - TÜV NORD | Making our ...

9.2 ‘5 Whys’ Route Cause Analysis Template ... Investment in new technology ... Incomplete initial root cause analysis Incorrect root cause conclusions (ie the true root cause was not established) Multiple root causes ...

http://www.tuv-nord.com/cps/rde/xbcr/SID-F093116E-97F04569/tng_be_nl/bijlage-nieuwsbrief-januari-2013-brc-understanding-root-cause-an.pdf

Date added: May 5, 2013 - Views: 49

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Ch 5 Root Cause Analysis Template

TEMPLATE: Root Cause Analysis (Tool set 2b) ... Inappropriate tools, equipment, technology, or resources available to the performer _____% j) AMR - Inappropriate work load distribution or design of work space, job, tasks, policies, procedures,

http://performanceandroi.com/uploads/Ch_5_Root_Cause_Analysis_Template.pdf

Date added: June 13, 2013 - Views: 9

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Yarnell Hill Fire cause-and-effect relationships supported ...

Problem Solving • Incident Investigation • Root Cause Analysis "The risk and exposure of the wildland fire ground is well documented, ... For a free copy of our Root Cause Analysis Template in Microsoft Excel, used to create this page, ... Consider use of GPS technology to allow for

http://www.thinkreliability.com/pdf/CM-yarnellhillfire.pdf

Date added: April 26, 2014 - Views: 1

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Explosion kills one Cause Mapping - Root Cause Analysis ...

For a free copy of our Root Cause Analysis Template in Microsoft Excel, ... Cause Mapping is a Root Cause Analysis method that captures basic ... nuclear technology. The public relations issues associated

http://www.thinkreliability.com/InstructorBlogs/blog-BlastNuclearWasteSite.pdf

Date added: April 9, 2014 - Views: 3

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Ch 5 Root Cause Analysis Matrix Template - performanceandroi

TEMPLATE: Root Cause Analysis Matrix (Tool set 2b) [Alternate to Root Cause Analysis tool] Under A, B, C, and D, list deficiencies from the Execution Gap Analysis Possible Reasons for ... technology, or resources available to the performer _____% _____% _____% _____% j) ...

http://performanceandroi.com/uploads/Ch_5_Root_Cause_Analysis_Matrix_Template.pdf

Date added: January 28, 2012 - Views: 40

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Root Cause ppt. - Clark County School District

Root Cause Analysis: ... Monitor personal technology. Pay attention to hand signals. Provide feedback in the “Parking Lot. ... Inquiry Process in SIP Template Time to work with yyour site team to ...

http://ccsd.net/resources/aarsi-school-improvement/pdf/planning/root-cause-analysis-school-level-teams.pdf

Date added: November 28, 2012 - Views: 45

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Business Case Analysis - United States Navy

Department of the Navy (DON) Standard Case Analysis (BCA) Template User ... • Promote the rigorous analysis necessary to identify the root cause of a ... DON CIO memo of 15 April 2011, Subj: DON Enterprise Information Technology Standard Business Case Analysis Template (g) DON CIO ...

http://www.doncio.navy.mil/Download.aspx?AttachID=3769

Date added: August 1, 2013 - Views: 11

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BIRT Performance Scorecard Root Cause Analysis and Data ...

4 BIRT Performance Scorecard Root Cause Analysis and Data Visualization Root Cause Analysis and Data Visualization Options BIRT Reports Interactive web reports for business users or developers

http://www.actuate.com/download/brochures-datasheets/bi-brief.pdf

Date added: December 19, 2013 - Views: 7

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RCA Final B. Soule - Nevada

– SE are investigated using root cause analysis (RCA) ... Technology Deferred Maintenance Sporadic Training Zero Fault Tolerance TRIGGERS Source: James Reason ... –Address a root cause –Offer a long-term solution to the problem

http://health.nv.gov/HCQC/HAI/Infection-RelatedRootCauseAnalysis.pdf

Date added: March 13, 2012 - Views: 27

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Sample Risk Management Plan for a Community Health Center

Sample Risk Management Plan for a Community Health Center ... • Information technology ... Root-cause analysis and systems analysis can be used to identify causes and contributing factors in the occurrence of such events. e) ...

http://bphc.hrsa.gov/ftca/riskmanagement/riskmgmtplan.pdf

Date added: October 22, 2011 - Views: 119

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Using SAP Root Cause Analysis & System Monitoring for SAP ...

... used under license for technology invented and implemented by Netscape. SAP, R/3, xApps, xApp, SAP NetWeaver, ... ROOT CAUSE ANALYSIS FOR SUP IN SOLUTION MANAGER ... 1.2 Activate and Apply the Monitoring Template ...

http://wiki.scn.sap.com/wiki/download/attachments/328468178/Root_Cause_Analysis_for_SUP.pdf?version=1&modificationDate=1368019980415

Date added: November 24, 2013 - Views: 8

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Sample Maintenance Audit Report - Lifetime Reliability

4.6 Information Technology ... Appendix H Sample Major Stoppage (Root Cause Failure Analysis) Process Appendix I Sample Job Types, Status, Priorities Procedure ... history analysis. 3.3 Maintenance Process Capability Performance and Stability

http://www.lifetime-reliability.com/consulting/maintenance-management/Sample_Maintenance_Audit_Report.pdf

Date added: October 27, 2011 - Views: 258

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Analysis of Root Causes for Chemical Accidents Basis on ...

a Tokyo Institute of Technology, 2-12-1, O-okayama, Meguro-ku, Tokyo 152-8552, ... a novel template approach across all principal activities was used. This template configures five types of activities, ... Applying the Business Process Model for Root Cause Analysis To analyze the root causes, ...

http://www.aidic.it/lp2013/webpapers/170fuchino.pdf

Date added: August 6, 2013 - Views: 2

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Security Incident Response Plan Template For IET Unit ...

Security Incident Response Plan Template ... Staff from each Information and Educational Technology (IET) unit has contributed ... Additional details of the steps taken to resolution. Root cause analysis. ...

http://security.ucdavis.edu/pdf/iet_irp.pdf

Date added: May 2, 2013 - Views: 38

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Operational Analysis Template - BLM - The Bureau of Land ...

Operational Analysis Template FY 2008 1. Administrative Information Investment Title ... Based on the customer and user analysis and performance analysis, discuss the root cause of the gap, and what, ... include investing in technology compliant with the BLM EA; BPR; ...

http://www.blm.gov/pgdata/etc/medialib/blm/wo/Information_Resources_Management/policy/im_attachments/2008.Par.18446.File.dat/IM2008-052_att1.pdf

Date added: November 1, 2011 - Views: 20

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Understanding Root Cause Analysis for Packaging

9.2 ‘5 Whys’ Route Cause Analysis Template ... Investment in new technology End of production/shift countersigning by production or line manager ... P054 Issue 1 Understanding Root Cause Analysis for Packaging

http://www.brcglobalstandards.com/Portals/0/media/files/Certification/P054%20-%20Understanding%20Root%20Cause%20Analysis%20for%20Packaging.pdf

Date added: May 24, 2013 - Views: 5

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NIST SP 800-115, Technical Guide to Information Security ...

Computer Security Division Information Technology Laboratory National Institute of Standards and Technology ... root cause analysis, ... Appendix B provides a template for creating Rules of Engagement (ROE) ...

http://csrc.nist.gov/publications/nistpubs/800-115/SP800-115.pdf

Date added: November 22, 2011 - Views: 45

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PATIENT SAFETY Optimizing FMEA and RCA efforts in health care

“Failure mode and effect analysis” (FMEA) and “root cause analysis” (RCA) are becoming commonplace terms in work environments and in the literature. This article will demonstrate that these terms, ... The introduction of technology to conduct analyses

http://www.fmeainfocentre.com/papers/ashrm_paper_vol24no3.pdf

Date added: January 16, 2012 - Views: 59

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Infosheet Template PM - Maryville

Maryville’s Information Technology Resource Optimization® (ITRO®) methodology is a highly ... Use of Industry Six Sigma Root Cause Analysis Techniques to Resolve Problems IT Service Component Map ... •Determine Root Cause

http://www.maryville.com/sites/default/files/pdfs/Infosheet_Template_PM.pdf

Date added: June 24, 2014 - Views: 1

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Organizational Impact Analysis - McCombs School of Business

The root cause analysis is necessary for identifying the real root cause. But, ... the most of the technology your team delivers. ... • Organizational Impact Analysis Template • Organizational Impact Analysis ...

http://www2.mccombs.utexas.edu/courses/mis374/Resources/OrganizationalImpactAnalysis/OrganizationalImpactAnalysisReading.pdf

Date added: September 8, 2012 - Views: 18

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Strengths and weaknesses of available methods for assessing ...

Strengths and weaknesses of available methods ... Information technology and electronic medical records 35 Administrative data 38 Autopsy ... and to submit a root cause analysis of these events (see http://www.jcaho.org/index.htm).

http://www.who.int/patientsafety/research/P_Michel_Report_Final_version.pdf

Date added: February 27, 2012 - Views: 13

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VERSION 07.22.08 20.2.7 NMAC – EXCESS EMISSIONS ...

INSTRUCTIONS FOR ROOT CAUSE AND CORRECTIVE ACTION ANALYSIS SUMMARY FORM. PLEASE NOTE: ... including an act of God that caused the source to exceed a technology-based emission limitation in ... root cause analysis methodology, ...

http://www.nmenv.state.nm.us/aqb/enforce_compliance/documents/RootCauseAnalysisFormInstructions.pdf

Date added: January 28, 2012 - Views: 29

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Knoa Experience And Performance Manager

reported by the Knoa EPM solution can accelerate root-cause analysis of application usage challenges, ... This Technology Audit is a licensed product and is not to be photocopied Page 2 ... monitoring templates that contain instructions on the information that needs to be monitored for the target

http://www.knoa.com/main/docs/Butler-Group-TA-Knoa-EPM-2008.pdf

Date added: September 29, 2013 - Views: 1

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Company Information Reports To: Manager Information ...

... Manager Information Technology Career Band: II Job Track: ... identify defects and their root cause, and provide resolution support. Must be able to ... Job Description Template Annotated Author: jlablanc

http://www.coleparmer.com/Assets/PDF/2014_06_Quality_Assurance_Testing_Analyst.pdf

Date added: September 12, 2014 - Views: 1

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Complete College Georgia

Complete College Georgia Application of a Five Step Improvement Process ... Science and Technology • Instructional Strategies – Classroom Climate ... Take your work from the template and write your root cause analysis in the TCSG template . Expected Completion . Summary of Activities:

http://www.dtae.org/teched/completecollege/CCG_Group3_ImprovementPlanning.pdf

Date added: March 6, 2013 - Views: 1

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Close the Gap! - Grace Hill

Identify the Gap & Root Cause 4. Implement Solution 5. Evaluate Success 5 Simple Steps . WARNING! ... New or non-functioning technology Inadequate tools, ... Competency Gap Analysis Template Worksheet Gap Analysis Template

http://www.gracehill.com/websiteeventimgs/Close%20the%20Gap!%20Skill%20Gap%20Analysis%20-%20Slides%20and%20Resources.pdf

Date added: December 3, 2013 - Views: 8

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Fact Gathering Worksheet - Institute For Safe Medication ...

ISMP ROOT CAUSE ANALYSIS WORKBOO FOR COMMUNITY/AMBULATOR PHARMACY Fact Gathering Worksheet The RCA team leader may use this optional tool as a method to systematically investigate the event and to record findings and observations gathered

http://www.ismp.org/tools/rca/RCA-Fact-Gathering-Worksheet.pdf

Date added: March 17, 2014 - Views: 1

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Quickly Define Your PMM/SDLC Process with Customizable Forms ...

... (SDLC) process for your Information Technology (IT) Department. Our forms and templates provide a methodology for IT management, ... includes sophisticated forms to perform analysis, procurement, training, administration, ... Root Cause Analysis System Administration Guide

http://www.sdlcforms.com/PDFFiles/SDLCformsBrochureV2.1.pdf

Date added: August 26, 2013 - Views: 6

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Kaseya Traverse

Leveraging innovative Service Container technology, it creates correlated ... Traverse provides advanced root cause analysis (RCA) features that extend beyond traditional network level ... component template and signature library for IT infrastructure. Users

http://www.kaseya.com/download/en-us/brochures/productbrief.traverse.kaseya.pdf

Date added: August 6, 2014 - Views: 1

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DfR Newsletter Template

root-cause analysis, and part qualification ... challenging technology. For more information, please contact Cheryl Tulkoff. In This Issue RoHS II Lithium-Ion Batteries 0201-01005 Components Counterfeit Risks Where is DfR? Upcoming Events Employment. DfR Newsletter Template file:///C|/Users ...

http://www.dfrsolutions.com/uploads/newsletters/Newsletter_2010-11.pdf

Date added: February 18, 2012 - Views: 5

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helpdesk support CV template - Dayjob.com

Root-cause analysis LAN/WAN technologies ... Technology Networking Company ... helpdesk support CV template Author: www.dayjob.com Subject: Use this CV template to write your own eye catching resume. Keywords:

http://www.dayjob.com/downloads/CV_examples/helpdesk_CV_template.pdf

Date added: February 27, 2012 - Views: 37

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Navigating the New Normal Enterprise Risk Management After e ...

•There is no standard ERM template. •There is no industry-standard road map for ... Information Technology Sustain a major data security breach, intentional cyber ... Root-Cause Analysis Risk Response Strategy Current Practices and

http://www.crowehorwath.com/folio-pdf/ERM_Webinar_Handouts_RISK14100C.pdf

Date added: July 29, 2013 - Views: 1

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PhD Project Template

PhD Project Template ... Information Technology ... analysis and integration with advanced predictive analysis and simulation tools. This research project builds on our existing capability in monitoring business processes, and will ...

http://www.nuigalway.ie/prospective_students/international_affairs_office/SWB/NUIG416.pdf

Date added: October 31, 2013 - Views: 1

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Technology Readiness Assessment Guide - Lawrence Berkeley ...

Technology Readiness Assessment Guide ... Appendix H: Template Guide for a Technology Maturation Plan ... In an April 2008 report on the root cause analysis of contract and project management deficiencies within DOE, ...

http://www2.lbl.gov/DIR/assets/docs/TRL%20guide.pdf

Date added: July 7, 2014 - Views: 1

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“A3” - the basic Problem Solving Tool

A3: Template Elements (page 1) Team: knows or is affected by the problem. Project Title: ... Root Cause Analysis Tool ... At each table, continue your A3 and complete the Root Cause section ...

http://www.umassmed.edu/uploadedFiles/fmch/Faculty_Resources/Fall11_PelletierA3.pdf

Date added: September 26, 2012 - Views: 169

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1. Name of Course: BMGX 3016 Problem Solving and Decision ...

Utilize various problem solving tools and techniques such as Root Cause Analysis, The Problem ... In a survey conducted by the ACC High Technology Institute, 86% of respondents listed project management skills ... C. Sample SWOT Analysis Template D. SWOT Analysis Example E ...

http://www.austincc.edu/techcert/BMGX%203016%20Problem%20Solving%20&%20Decision%20Making.pdf

Date added: May 18, 2013 - Views: 2

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Case Study: Top draw SAP CRM CIC implementation at breakneck ...

scaling of an SAP technology solution ... Each country given standard template files Validation driven by simple excel formulae Data requirement more easily communicated and understood ... Root Cause Analysis SAP CRM enables:

http://events.asug.com/2012AC/1609_Top-Draw_IT_Service_Center_Implementation_at_Breakneck_Speed.pdf

Date added: July 3, 2013 - Views: 7

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LIFE CYCLE SUPPLY SUPPORT PROCESS - USMC

information technology, and software/hardware support). Objective: ... Title: AC PROG will conduct Root Cause Analysis (as required) Objective: Future State: ... • Incorporate TDP and J&A information into template

http://www.marcorsyscom.usmc.mil/sites/acalcp/6fss-3ss.pdf

Date added: December 13, 2012 - Views: 6

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A Monthly Newsletter of the Common Ground Alliance - CGA | Home

If you would like additional information on CGA’s plans for the future, ... and root cause analysis on damages to under- ... work files, template news releases, contributed articles, social media posts and email

http://www.commongroundalliance.com/Template.cfm?Section=Home&CONTENTID=7627&TEMPLATE=/ContentManagement/ContentDisplay.cfm

Date added: July 24, 2013 - Views: 1

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Performance Improvement (PI) Plan and Template

Performance Improvement Plan Participants and Respective Responsibilities ... adopting new technology to enhance the capacity of the staff to communicate, ... Template for Root Cause Analysis A. WHAT IS A ROOT CAUSE ANALYSIS (RCA)? Root cause analysis ...

http://www.hcanj.org/files/2013/09/HCANJ_GuidelinePerformanceImprovement_4.pdf

Date added: November 4, 2013 - Views: 17

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Simulation Pinpoints Root Cause of Failure www.ansys

TECHNOLOGY USED ANSYS ... • A thermal–structural coupled field analysis was conducted to calculate the stress on the solder joints from board deflections. ... Simulation Pinpoints Root Cause of Failure COMPANY INFORMATION Country: Canada

http://www.ansys.com/staticassets/ANSYS/staticassets/resourcelibrary/casestudy/ballard.pdf

Date added: January 24, 2014 - Views: 1

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Frequently Asked Questions: Notice on Technology Risk Management

... Notice on Technology Risk Management Q1: ... Q20: Will MAS prescribe a template for root-cause and impact analysis report? A20: The root-cause and impact analysis report should include an executive summary of the incident, ...

http://www.mas.gov.sg/~/media/MAS/Regulations%20and%20Financial%20Stability/Regulatory%20and%20Supervisory%20Framework/Risk%20Management/FAQs_Notice%20on%20TRM.pdf

Date added: July 14, 2013 - Views: 2